Xunopia products are made with love, care and the highest standard of quality. If under valid circumstances you are dissatisfied with your online purchase, notify Xunopia within 10 days of receipt of your order regarding the situation as soon as reasonably possible. 

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Note that due to the effects of COVID-19, our standard Return & Exchange Policy is temporarily ineffective. To ensure health and safety measures are preserved we will not be processing any returns or exchanges on products and services purchased from April 22, 2020 and onward until further notice. During this period, customers requesting returns or exchanges will be offered store credit. 

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Store credits, refunds, and/or exchanges are at the sole discretion of Xunopia.